TPG Mobile Plans Review - New TPG Account Registration

Previously, I researched Which SIM- ONLY plan is best in Singapore 2022... https://adriansjournal.blogspot.com/2022/03/m1-mobile-plan-review-which-mobile-plan.html  

I have concluded that for a phone that uses very little data and very little live streaming, then we could go for the plan with S$10 for 100GB 4G for 30 days no contract  ...https://www.tpgmobile.sg/home

How do I create a TPG account? How to Port from M1 to TPG? Where to Collect TPG SIM card?

• First, I go to https://www.tpgmobile.sg/home and select "S$10 for 100 GB" Plan.
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• Register by retrieving my info with SingPass.
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• Type in a new password for the TPG account. 
• Click on NEXT. 
• Select Port-in from another Telco.  Choose the current telco, M1, and enter the mobile number. 
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• Click on NEXT. 
• Check the summary and acknowledge the terms and conditions. 
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• Click on NEXT. 
• Select Payment Type and click on place My Order. After the Dream Cruise closing down case, I decided to use credit card for all my prepaid transactions for that chargeback protection. 
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• Received an email from TPG confirming the payment, order, and port-in request, with the Order ID. 
• I have to collect my TPG SIM card at these locations. The order will expire if your SIM card is not collected by 2022-06-23. Refunds are not permitted.

• TPG Service Centre
  1 Kaki Bukit View, #02-10 Techview, S415941 (take exit A at Kaki Bukit station, and walk towards lobby B)	Daily: 9am - 6pm, PH: closed
  181 Orchard Road, #04-28 Orchard Central, S238896	Daily: 11am - 9pm
  304 Orchard Road, #03-64 Lucky Plaza, S238863	Daily: 10:30am - 3pm / 4pm - 6pm
  133 Canberra View, #02-11 Canberra Plaza, S750133	Daily: 11am - 3pm / 4pm - 8pm
  809 Hougang Central, #01-166, S530809	Daily: 11am - 3pm / 4pm - 7pm
  18 Jalan Membina, #01-03, S164018	Daily: 11am - 3pm / 4pm - 7pm
  208 New Upper Changi Road, #01-679, S460208	Daily: 11am - 3pm / 4pm - 8pm
  Promenade MRT Station, #B1-02, S039194	Daily: 11am - 3pm / 4pm - 8pm
  10 Paya Lebar Road, #B1-27 PLQ Mall, S409057	Daily: 11am - 3pm / 4pm - 8pm
  Serangoon Bus Interchange, 20 Serangoon Ave 2 Booth B, S556138	Daily: 10am - 3pm / 4pm - 8pm

• For verification, I have to present the following upon collection:
• • the Order Confirmation Email;

  • the Identification Document (ID). Only the original copy is accepted;

  • a copy of the latest Monthly Proof of Billing with both name and number stated. 

  
  

Update next day: I went to the TPG Orchard Central branch.

• Showed the 3 documents. Only my ID card is physical. The others from my phone. 
• The staff took some pictures of my ID card and documents. 
• I was issued the SIM card.
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At the same time, an email arrived.

"...We will notify once the port in request is approved... Port-In Request Submission Date: 27/03/2022... Expected Port-In Date: 28/03/2022... Expected Port-In Timeslot: Within 1 working day (excluding Sat, Sun & Public Holidays)... An email notification will be sent to you when your port-in request is completed..."

Until then, I will update this post.

~ Adrian Lee

Note after picking up the SIM card: 

Your SIM is automatically activated when you pick it up. To connect to TPG's network:

1. Pop-out the right size SIM card for your mobile device and then insert it into your device.
2. Please ensure the network is 4G and/or VoLTE.
3. Follow the instructions below to access your APN settings on your mobile device:
• iPhone: Setting > Mobile Data > Mobile Data Network
• Android: Settings > Network & Internet > Mobile Network > Access Point Names
4. Enter the APN Settings below on your mobile device:
   • Name: TPG
   • APN: TPG
   • Leave everything else blank