Sony completed the repair of my 2 camcorders in less than a week.
I should say the Singapore Sony Service Centre here is as great as the Sony Products.
Sony may be a little more expensive, but it is worth the satisfaction.
D8 camcorder replaced drum head at S$320.
VX2000 camcorder replaced tape drive parts at S$$159.
Great! They will be back at work in tip top condition after Chinese New Year.