Skip to main content

What to Say in a Business Voicemail Greeting

Adrian Video Image has posted a new item, 'What to Say in a Business Voicemail Greeting'


I am in the midst of downsizing my business and deciding whether to redirect my business telephone line to my mobile or record a voice message greeting.  If I decide to record a voice message greeting, what would be the most effective way of saying it?  These are some tips and samples I found appropriate for a one-man-show small business like mine.

Tips

1. Update Greeting Frequently.

An out-of-date greeting leaves a negative impression. Let callers know when you’re available and when you’re not.

2. Ask for Detailed Messages.

I get annoyed by messages for me to call back when I am free. Time can be saved if the message is the message, so I can call back with the appropriate information.

3. Elements of Good Voicemail Greetings

- Greeting
- Your Name
- Your Company Name and/or Department Name
- Statement that you cannot take their call right now
- Invitation to leave a message
- When they can expect a return call
- Who they can contact for immediate assistance (if applicable)
- No longer than 20 – 25 seconds (rule-of-thumb)
- Avoid giving out too much information and making an overly long greeting.

Samples

1. Welcome Message Greeting

Thank you for calling The Widget Company, where ‘Widgets Are Our Only Business’. Visit us on the web at http://www.widget.com. If you know the extension of the person you wish to reach, you may dial it at any time. Otherwise, please choose from one of the following options. For sales, press ’1′. For customer service, press ’2′. For purchasing or accounting, press ’3′. For technical support, press ’4′. If you would like company information such as hours of operation and location, press ’5′. Otherwise, press ’0′, or stay on the line, and a member of our staff will assist you shortly. Thank you for calling the Widget Company.

2. General Voicemail Greeting

You have reached The Widget Company’s general voice mailbox. Please leave a message after the tone, and one of our staff will contact you as soon as possible. When you have finished, you may press ‘pound’ for further options. To return to the previous menu, press ‘star’. Thank you for calling the Widget Company.

3. Personal Voicemail Greeting

You have reached the voicemail box of Richard Simpson. Mr. Simpson is unable to take your call at this time. Please leave a message after the tone, and he will return your call as soon as possible. When you have finished, you may press ‘pound’ for further options. If you call is urgent, dial ‘star’ 118 to be connected to Mr. Simpson’s assistant. Thanks for calling, and have a great day.
4. Simple Personal Voicemail Greeting
Hi. This is Jim Bucki at About.com. I can’t take your call right now, but I would like to return it as soon as I can. So, please leave me a detailed confidential message after the tone. If you need immediate assistance, please call my secretary, Suzy Smith at extension 6336. Thanks for your call.

5. Simpler Personal Voicemail Greeting

Hi, this is (Name). I'm sorry I cannot answer your call right now. Please leave a detailed, message at the tone. I'll call you as soon as I return. Thank you.

Resources

1. http://www.onholdnetwork.com/voice/about/autoatt_voxmail_tips.aspx
2. http://www.microsoft.com/business/en-us/resources/technology/communications/effective-voice-mail.aspx?fbid=9IpfG25iOkD
3. http://operationstech.about.com/od/informationtechnology/a/PhoneVMGreet.htm

Conclusion

I might redirect my business line to my mobile phone and record the Simple Personal Voice Greeting.
That’s for me. What would you choose?

Adrian Lee
http://AdrianVideoImage.com


You may view the latest post at
http://adrianvideoimage.com/2012/06/what-to-say-in-a-business-voicemail-greeting/


Comments

Popular posts from this blog

Macbook Air M1 Case

I bought a transparent case for my MacBook Air M1 . It came with a free screen protector, a keyboard cover, and some rubber plugs to cover the ports. Check it out! https://youtu.be/d-wALSd3nn8 I didn't expect the rubber plugs. It was a nice surprise. The case fits snuggly, with access to all the ports. The keyboard cover is almost invisible to the eye. I have no intention to use the screen protector. Why? I need to see the true color of the display for my YouTube videos. ~ Adrian Lee  @Adrian Video Image  The video was recorded on iPhone 12 Pro Max with Filmic Pro app in 4K 60fps and edited with Capcut.

Sony Vegas Pro 8 Tutorial - Multicamera Editing

Sony Vegas Pro 8 makes it easier to edit videos from different cameras right from the timeline. You can capture and edit video for a single scene from 2 or more cameras or for a single scene shot a few times with one camera. Here is a tutorial of a Multicamera Edit of a drama I shot. The drama was acted out four times to the public and being a non-profit organization, the client have budget only for one videographer. For each of the 4 acts, the camcorder (Sony HDR-FX7 High Definition Camcorder) was placed at 4 different positions and shot in various angles. Multicamera edit is accomplished in only 8 steps with the Sony Vegas Pro 8. Step #1: Capture Multicamera Video Clips Use the normal Sony Vegas Video Capture function to capture recordings from each camera. Give each capture filename a unique name. Enable scene detection before capturing so that each segment is captured as a separate clip. Step #2 : Layout Video Clips on Timeline Drag and drop video clips over each other on the...

How to Connect an External Video Camera to MacBook Pro for Live Streaming

How to use an external camera on Mac? In this video, I demonstrate how I connect my GoPro (or other cameras) to my Macbook Pro for live streaming? See the links below the video for the list of equipment required for the setup.  Links... - Micro-HDMI to HDMI cable... https://amzn.to/2VnZNcC - HDMI to USB Capture Device...   Elgato Cam Link 4K... https://amzn.to/3a0Gcob   Alternatives...   Ansten... https://amzn.to/2W4mzGM   Unisheen... https://amzn.to/2y9BDKS   Magewell... https://amzn.to/3b2StJX   ATEM Mini... https://amzn.to/2RtsDam   Treaslin... https://amzn.to/2YidpHJ - USB to USB cable... https://amzn.to/2VnhpVX (Not required for Elgato Cam Link / USB to USB-C required for New MacBook pro) - GoPro Hero7 Black... https://amzn.to/3a8oiA9 - Gekkopod Flexible Tripod Stand... https://amzn.to/2yOyosF Like this video? Buy me coffee... 😋 https://www.buymeacoffee.com/VideoLane